Settings and activity
578 results found
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12 votes
DeAnna Birdsall
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15 votesDeAnna Birdsall
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9 votesDeAnna Birdsall
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68 votesDeAnna Birdsall
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291 votesDeAnna Birdsall
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An error occurred while saving the comment An error occurred while saving the comment DeAnna Birdsall
commented
Examples:
Tickets view:
If we could remove the SLA column we could see the full title.
With the new view I can only see 6 tickets at a time. The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement.Customers view:
The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement.An error occurred while saving the comment DeAnna Birdsall
commented
The display list for Tickets and Customers is too large, and too busy. Please allow us the option to display fields we want to see, and hide fields we dont.
Example:
Tickets view: If we could remove the SLA column we could see the full title.
With the new view I can only see 6 tickets at a time.
Customers view:
The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement. -
42 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
DeAnna Birdsall
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8 votesDeAnna Birdsall
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64 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
DeAnna Birdsall
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22 votesDeAnna Birdsall
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36 votesDeAnna Birdsall
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201 votesDeAnna Birdsall
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1 voteDeAnna Birdsall
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2 votesDeAnna Birdsall
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1 voteDeAnna Birdsall
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13 votesDeAnna Birdsall
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1 voteDeAnna Birdsall
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4 votesDeAnna Birdsall
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1 voteDeAnna Birdsall
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5 votesDeAnna Birdsall
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5 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
DeAnna Birdsall
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In addition to the spacing on the Ticket list screen. My max resolution is 1920 x 1200. I can only see 6 tickets at a time and the right side is cut off. Being able to customize what is or is not displayed would be ideal. Also, an option for a Compact view would be greatly appreciated. And please add scroll bars so I can scroll to the right.