Settings and activity
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9 votes
DeAnna Birdsall
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71 votesDeAnna Birdsall
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341 votesDeAnna Birdsall
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An error occurred while saving the comment An error occurred while saving the comment DeAnna Birdsall
commented
Examples:
Tickets view:
If we could remove the SLA column we could see the full title.
With the new view I can only see 6 tickets at a time. The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement.Customers view:
The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement.An error occurred while saving the comment DeAnna Birdsall
commented
The display list for Tickets and Customers is too large, and too busy. Please allow us the option to display fields we want to see, and hide fields we dont.
Example:
Tickets view: If we could remove the SLA column we could see the full title.
With the new view I can only see 6 tickets at a time.
Customers view:
The previous view is preferred. However, making the font smaller, and less padding (lines not so spaced out), and changing the customer logo/icon to half the size would be a great improvement. -
48 votesDeAnna Birdsall
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9 votesDeAnna Birdsall
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64 votesDeAnna Birdsall
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24 votesDeAnna Birdsall
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44 votesDeAnna Birdsall
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309 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
DeAnna Birdsall
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1 voteDeAnna Birdsall
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2 votesDeAnna Birdsall
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157 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
An error occurred while saving the comment DeAnna Birdsall
commented
Often times the in-line image is too small and we need to be able to zoom in.
With the old UI we used to be able to double click the image and it would open using our default image viewer.We can no longer do this in the new UI.
DeAnna Birdsall
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13 votesDeAnna Birdsall
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1 voteDeAnna Birdsall
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4 votesDeAnna Birdsall
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2 votesDeAnna Birdsall
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5 votesDeAnna Birdsall
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5 votesDeAnna Birdsall
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2 votesDeAnna Birdsall
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32 votesDeAnna Birdsall
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In addition to the spacing on the Ticket list screen. My max resolution is 1920 x 1200. I can only see 6 tickets at a time and the right side is cut off. Being able to customize what is or is not displayed would be ideal. Also, an option for a Compact view would be greatly appreciated. And please add scroll bars so I can scroll to the right.