Settings and activity

537 results found

1. Expand the ticket reply window

   6 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   
   

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   DeAnna Birdsall supported this idea  ·  Jul 21, 2026

2. Please make the ticket reply field resizable

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall shared this idea  ·  Jul 21, 2026

3. Contacts should include a Department Field

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   4 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   DeAnna Birdsall shared this idea  ·  Dec 2, 2025

4. Ticket export to include comments

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Dec 1, 2025

5. Ticket Export

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Dec 1, 2025

6. Atera Uninstall

   4 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall shared this idea  ·  Jan 16, 2025

7. Hiding Atera, Anydesk or splashtop Icons in system tray

   68 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 16, 2025

8. Software Uninstall - No Restart!

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 16, 2025

9. A means to handle separate locations

   28 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Nov 14, 2024

10. Option to send a Notification Email for a Device When It Comes Online

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

11. Color-coded Scheduled tasks dashboard / Calendar

    40 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

12. Alert when agent uninstalled

    1,498 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

13. UAC Control for PC / App installation / Tech notification

    21 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

14. Undo Send Email

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

15. Multi-Site Support

    413 votes

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    35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

16. Ticket dynamic fields / Snippets - More available fields, fields customization (consolidated)

    43 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

17. Email technician when they have been @ tagged on an internal note of a ticket

    333 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

18. Response from a CC on ticket

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

19. Ticket Automation Rules - "ticket created" email - stop email loops

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024

20. Software install/uninstall email alert

    41 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 14, 2024