258 results found
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Acronis Cyber Backup Integration
A partnership with Acronis to bring you reliable and easy-to-use online backup for businesses of all sizes.
3 votes -
In-App Command Prompt
We've made it better! Now you can enter 'exit' to end the session, or the 'up arrow' key to repeat the last command
3 votes -
Devices List
We've improved the Devices view by replacing pages of devices with lazy loading, in the customer > Devices tab
3 votes -
Expend Contacts API to support retrieving contact by phone/email
Could you please open the API to be able to search contacts by Phone field as well as ID field? Our phone system allows integration with any system that has an open API, but uses the calling number ID to do the search.
2 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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Add Customer
Now you can add a new customer right on the Customers page
2 votes -
Agent Installation redesigned
We've made installing an agent clearer and more streamlined with a smart redesign.
2 votes -
Supporting Powershell option
We've added PowerShell to the list of device 'Manage' functions. Now you can use PowerShell from within Atera!
2 votes -
Filter Alerts
Filter alerts from within the customer's Alerts tab with an advanced filter, for optimal management and tracking
1 vote -
Search Bar Improvements
We've added device search info such as MAC Address, device name, domain, user, and IP address to the search bar, (no need anymore to check those fields with each new search query).
0 votes -
Timesheet Report
We've added an 'Invoiced' category to the Timesheet report to indicate whether or not an invoice has been generated for the ticket.
1 vote -
Tickets Filter
We've added an advanced filter to the Tickets tab, within a customer (and within a contact as well)
1 vote -
Customer Alerts
You can now see all your alerts within a 'customer'. We've added a convenient Alerts tab.
1 vote -
Better Automation Reports
We've added the IT Automation Profile name to the email subject of Patch & Automation Feedback emailed reports
1 vote -
Device Folders
We've added a new 'Unassigned' category within Customer > Devices > Folders to enable you to see the organization of all your devices, and easily assign devices as needed
1 vote -
Better Forms
We've improved the experience of filling out forms, throughout Atera, by making it harder for them to 'disappear'. Now, the only way to close a form is to click 'Close' or a related action button
0 votes -
Sales Tax
Due to recent tax law changes, Atera will begin collecting U.S. state sales tax effective May 1, 2020. If your company is registered as tax exempt, or has a reseller certificate, you can now upload your exemption certificate by logging into Atera and going to Admin (on the side panel) > Tax Administration.
0 votes -
All Tickets
Now see all tickets associated with a contact (not just the most recent 5) within Customer > Contacts > Tickets.
0 votes -
Shared Script Library within Atera
Would you like to see a shared community script library within Atera, where all Atera users can contribute scripts and benefit from the script-writing savvy of others?
0 votes
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