Settings and activity

12 results found

1. Automatically close tickets upon resolved alerts

   81 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  Jul 21, 2025

2. LAPTOP as a device type

   13 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jason Kouches commented  ·  May 20, 2025  ·  Edit…  ·  Delete…

   laptop and desktop both needed under device type filter

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   Jason Kouches supported this idea  ·  May 14, 2025

3. Increased Device Filter Options

   2 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 20, 2025

4. Font sizing options in email templates

   2 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jason Kouches shared this idea  ·  May 16, 2025

5. be able to change font size

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 16, 2025

6. Hardware inventory

   649 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 14, 2025

7. Customers with multiple office locations

   29 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 14, 2025

8. Allow for customization of columns on ticketing screen

   341 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 14, 2025

9. Device columns

   84 votes

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   8 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 14, 2025
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   Jason Kouches commented  ·  May 14, 2025  ·  Edit…  ·  Delete…

   Internal/Private IP
   Laptop/Desktop/Server dedicated column
   Location for orgs with multiple

   Folders can help alleviate this but not a combination. ie a folder needed for locations cancels folders for laptop/desktop

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10. IP private Column

    2 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jason Kouches supported this idea  ·  May 14, 2025

11. Out of Warranty Date on Devices

    61 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jason Kouches supported this idea  ·  May 14, 2025

12. Ubiquiti Integration

    931 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jason Kouches supported this idea  ·  May 14, 2025