Settings and activity

13 results found

1. Automatically close Alert tickets when resolved

   104 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  Oct 8, 2025

2. Automatically close tickets upon resolved alerts

   81 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  Jul 21, 2025

3. LAPTOP as a device type

   15 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jason Kouches commented  ·  May 20, 2025  ·  Edit…  ·  Delete…

   laptop and desktop both needed under device type filter

   Save Submitting...
   Jason Kouches supported this idea  ·  May 14, 2025

4. Increased Device Filter Options

   2 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 20, 2025

5. Font sizing options in email templates

   2 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jason Kouches shared this idea  ·  May 16, 2025

6. be able to change font size

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 16, 2025

7. Hardware inventory

   656 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Jason Kouches supported this idea  ·  May 14, 2025

8. Customers with multiple office locations

   31 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 14, 2025

9. Allow for customization of columns on ticketing screen

   349 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jason Kouches supported this idea  ·  May 14, 2025

10. Device columns

    84 votes

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    8 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jason Kouches supported this idea  ·  May 14, 2025
    An error occurred while saving the comment
    Jason Kouches commented  ·  May 14, 2025  ·  Edit…  ·  Delete…

    Internal/Private IP
    Laptop/Desktop/Server dedicated column
    Location for orgs with multiple

    Folders can help alleviate this but not a combination. ie a folder needed for locations cancels folders for laptop/desktop

    Save Submitting...

11. IP private Column

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jason Kouches supported this idea  ·  May 14, 2025

12. Out of Warranty Date on Devices

    75 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jason Kouches supported this idea  ·  May 14, 2025

13. Ubiquiti Integration

    946 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jason Kouches supported this idea  ·  May 14, 2025