Settings and activity

873 results found

1. Sorting Tickets by Last Response

   21 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

2. Privacy Mode for Clients

   19 votes

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   3 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

3. Mass alert suspension for up to 48 hours

   20 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

4. Monitoring and reporting ESXi hosts, cpu load, storage, networking.

   23 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

5. The ability to export the Recent Processes report

   19 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

6. Patch Search & Deploy

   20 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

7. Threshold on Microsoft Windows Event log

   19 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

8. WMI Queries/ PowerShell Output

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

9. Patch Management Profile with WOL Option

   21 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

10. Change customer on a ticket

    22 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

11. Option to assign multiple contacts to a ticket.

    22 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

12. Device Metrics

    21 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

13. password manager

    21 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

14. bitdefender

    20 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

15. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

16. My Script backups

    20 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

17. Device import of generic devices

    20 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

18. Indication of which devices have the helpdesk icon enabled on the devices view

    22 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

19. Better Granularity of user roles

    21 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

20. Ability to assign a device to a ticket regardless of contact

    24 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025