Settings and activity

28 results found

1. Atera Dark Mode

   1,751 votes

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   Under Review  ·  103 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Lisa commented  ·  Apr 17, 2025  ·  Edit…  ·  Delete…

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   Lisa supported this idea  ·  Jan 10, 2025

2. Improved Filtering and Sorting Options in Main User View

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Apr 17, 2025
   Lisa shared this idea  ·  Feb 26, 2025

3. Scheduled ticket for users

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Lisa shared this idea  ·  Apr 17, 2025

4. scheduled tickets

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Apr 17, 2025

5. Calendar Integration for Scheduled Tickets

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 26, 2025

6. Display CC in Ticket

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 26, 2025

7. Forward tickets to non technicians.

   6 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 26, 2025

8. Private note

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 26, 2025

9. custom fields tickets

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 26, 2025

10. Ability to subscribe to tickets

    15 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

11. Ability to filter when you search

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

12. Add ability to retroactively flag ticket notes as resolutions

    11 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

13. custom field/form: checkbox with dependencies

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

14. Splitting a customer response into a new ticket

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

15. Export tickets to pdf

    14 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

16. Ability to schedule already open tickets

    15 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

17. Deleting comments

    30 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

18. Pending tickets - follow up date

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

19. Email technician when they have been @ tagged on an internal note of a ticket

    318 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025

20. Allow for customization of columns on ticketing screen

    334 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lisa supported this idea  ·  Feb 26, 2025