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Settings and activity

11 results found

  1. More than one device per user

    32 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Tristin Randolph shared this idea  · 

  2. Live screenshot of device to see user activity

    414 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Tristin Randolph supported this idea  · 

  3. Improve CC Function for Non Contacts

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Tristin Randolph supported this idea  · 

  4. Ability to CC someone when you create a ticket

    36 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tristin Randolph supported this idea  · 

  5. Allow CC for Tickets created from the Portal

    38 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Tristin Randolph supported this idea  · 

  6. Email technician when they have been @ tagged on an internal note of a ticket

    323 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tristin Randolph supported this idea  · 

  7. Free Dashboard Account

    920 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Tristin Randolph supported this idea  · 

  8. MS Office Updates

    772 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Tristin Randolph supported this idea  · 

  9. Hardware inventory

    644 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Tristin Randolph supported this idea  · 

  10. Ubiquiti Integration

    926 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Tristin Randolph supported this idea  · 

  11. Ability to include Custom Fields in Reports.

    84 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Tristin Randolph supported this idea  ·