Settings and activity

18 results found

1. Satisfied Customer Report sent to External Email

   2 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan shared this idea  ·  Aug 27, 2024

2. Satisfied Customers Report

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 27, 2024

3. Export Ticket Information

   28 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andry Setiawan commented  ·  Aug 13, 2024  ·  Edit…  ·  Delete…

   Me also need to export detailed ticket every week. Please release this feature asap.

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   Andry Setiawan supported this idea  ·  Aug 13, 2024

4. Include AV Information in Reporting

   18 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 5, 2024

5. Add a report to find duplicate machines based on serial number or Mac address

   29 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Andry Setiawan supported this idea  ·  Aug 5, 2024

6. Ability to run weekly reports on open tickets and export to csv

   30 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Andry Setiawan supported this idea  ·  Aug 5, 2024

7. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Andry Setiawan supported this idea  ·  Aug 5, 2024

8. Ability to include Custom Fields in Reports.

   83 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being

   reviewed by our product team. We

   ’

   ll keep an

   eye on the number of votes, and let you know if

   a decision is reached to implement. Thank you

   for being a partner in our process!

   Andry Setiawan supported this idea  ·  Aug 5, 2024

9. Customize Satisfaction survey

   65 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Andry Setiawan supported this idea  ·  Aug 5, 2024

10. Advanced Report Branding

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Aug 5, 2024

11. Warranty Status on Devices

    105 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Aug 5, 2024

12. All Alert Report

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Andry Setiawan shared this idea  ·  Dec 12, 2023

13. Alert groups

    16 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andry Setiawan supported this idea  ·  Dec 12, 2023

14. Multiple threshold profiles on device

    129 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andry Setiawan supported this idea  ·  Dec 12, 2023

15. Hardware inventory

    642 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Dec 12, 2023

16. Alert when agent uninstalled

    1,479 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Andry Setiawan supported this idea  ·  Dec 12, 2023

17. MS Office Updates

    767 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Andry Setiawan supported this idea  ·  Dec 12, 2023

18. Free Dashboard Account

    915 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Dec 12, 2023