Settings and activity

18 results found

1. Satisfied Customer Report sent to External Email

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan shared this idea  ·  Aug 27, 2024

2. Satisfied Customers Report

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 27, 2024

3. Export Ticket Information

   28 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andry Setiawan commented  ·  Aug 13, 2024  ·  Edit…  ·  Delete…

   Me also need to export detailed ticket every week. Please release this feature asap.

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   Andry Setiawan supported this idea  ·  Aug 13, 2024

4. Include AV Information in Reporting

   18 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 5, 2024

5. Add a report to find duplicate machines based on serial number or Mac address

   29 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 5, 2024

6. Ability to run weekly reports on open tickets and export to csv

   30 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 5, 2024

7. Executive Summary with PDF Attachment

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 5, 2024

8. Ability to include Custom Fields in Reports.

   86 votes

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   5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 5, 2024

9. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andry Setiawan supported this idea  ·  Aug 5, 2024

10. Advanced Report Branding

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Aug 5, 2024

11. Warranty Status on Devices

    108 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Aug 5, 2024

12. All Alert Report

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Andry Setiawan shared this idea  ·  Dec 12, 2023

13. Alert groups

    16 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Dec 12, 2023

14. Multiple threshold profiles on device

    130 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Dec 12, 2023

15. Hardware inventory

    656 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Andry Setiawan supported this idea  ·  Dec 12, 2023

16. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Dec 12, 2023

17. MS Office Updates

    777 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Andry Setiawan supported this idea  ·  Dec 12, 2023

18. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Andry Setiawan supported this idea  ·  Dec 12, 2023