Settings and activity

14 results found

1. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

2. View Button in Knowledge Base

   5 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

3. Bread Crumb Trail

   5 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

4. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

5. On devices page have a relationship (contact) column and customer column to show who the device belongs to.

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

6. ticket count on filter view dropdown list

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

7. Change Customer Notes to a multi-line text block

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

8. Dynamic Dropdown

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023
   Aaron shared this idea  ·  Sep 7, 2023

9. SentinelOne Integration

   452 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Aug 15, 2023

10. Employee Onboarding/Offboarding Feature

    869 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

11. Dark Mode

    1,899 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Aaron supported this idea  ·  Aug 15, 2023

12. Documentation Management

    1,253 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

13. Customer Portal / Service portal suggested improvements (consolidated)

    161 votes

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    25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

14. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 9, 2023