Settings and activity

15 results found

1. Allow for customization of columns on ticketing screen

   307 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

2. View Button in Knowledge Base

   5 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

3. Bread Crumb Trail

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

4. Email technician when they have been @ tagged on an internal note of a ticket

   290 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

5. On devices page have a relationship (contact) column and customer column to show who the device belongs to.

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

6. ticket count on filter view dropdown list

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

7. Change Customer Notes to a multi-line text block

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023

8. Dynamic Dropdown

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Sep 8, 2023
   Aaron shared this idea  ·  Sep 7, 2023

9. SentinelOne Integration

   432 votes

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   Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Aug 15, 2023

10. Employee Onboarding/Offboarding Feature

    848 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

11. Atera Dark Mode

    1,707 votes

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    Under Review  ·  97 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

12. Documentation Management

    1,234 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

13. Customize customer portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

14. more customisation of portal

    20 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 15, 2023

15. Allow More White Label Options

    434 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Aaron supported this idea  ·  Aug 9, 2023