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7 results found

  1. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    admin AGITEL commented  · 

    This is a really important point to be able to edit or delete internal notes. I'm surprised this feature is waiting since 2021

    admin AGITEL supported this idea  · 

  2. Assign multiple technicians to a ticket

    405 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    admin AGITEL supported this idea  · 

  3. Office 365 Integration

    1,583 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    admin AGITEL supported this idea  · 

  4. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    admin AGITEL supported this idea  · 

  5. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    admin AGITEL supported this idea  · 

  6. SentinelOne Integration

    448 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    admin AGITEL supported this idea  · 

  7. Dark Mode

    1,893 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team