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11 results found

  1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    180 votes
    28 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Ryan Hersey commented  · 

    Any update on the timing for this feature?

    Ryan Hersey supported this idea  · 

  2. CPU Benchmarks

    8 votes
    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Hersey supported this idea  · 

  3. variable CPU temp thresholds depending on CPU Types and Specs

    10 votes
    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Ryan Hersey supported this idea  · 

  4. Ticket Checklist

    289 votes
    20 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Ryan Hersey supported this idea  · 

  5. ticket automation

    4 votes
    1 comment  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    Ryan Hersey supported this idea  · 

  6. Duplicate or copy an existing ticket

    8 votes
    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Ryan Hersey supported this idea  · 

  7. Add Microsoft Defender integration

    340 votes
    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Hersey supported this idea  · 

  8. Integration with UniFi Cloud

    967 votes
    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Hersey supported this idea  · 

  9. SentinelOne Integration

    438 votes
    Under Review  ·  29 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Ryan Hersey supported this idea  · 

  10. Clone scheduled ticket

    23 votes
    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Ryan Hersey supported this idea  · 

  11. Edit Ticket Notes

    241 votes
    25 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Hersey supported this idea  ·