Settings and activity

11 results found

1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   186 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ryan Hersey commented  ·  Sep 21, 2023  ·  Edit…  ·  Delete…

   Any update on the timing for this feature?

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   Ryan Hersey supported this idea  ·  Sep 21, 2023

2. CPU Benchmarks

   8 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

3. variable CPU temp thresholds depending on CPU Types and Specs

   10 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

4. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

5. ticket automation

   4 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

6. Duplicate or copy an existing ticket

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

7. Add Microsoft Defender integration

   349 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Jul 31, 2023

8. Integration with UniFi Cloud

   980 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Jul 31, 2023

9. SentinelOne Integration

   448 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Jul 31, 2023

10. Clone scheduled ticket

    25 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ryan Hersey supported this idea  ·  Jun 29, 2023

11. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ryan Hersey supported this idea  ·  Jun 29, 2023