Settings and activity

11 results found

1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   186 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Ryan Hersey commented  ·  Sep 21, 2023  ·  Edit…  ·  Delete…

   Any update on the timing for this feature?

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   Ryan Hersey supported this idea  ·  Sep 21, 2023

2. CPU Benchmarks

   8 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

3. variable CPU temp thresholds depending on CPU Types and Specs

   10 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

4. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Ryan Hersey supported this idea  ·  Aug 10, 2023

5. ticket automation

   4 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

6. Duplicate or copy an existing ticket

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Aug 10, 2023

7. Add Microsoft Defender integration

   353 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Jul 31, 2023

8. Integration with UniFi Cloud

   982 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Jul 31, 2023

9. SentinelOne Integration

   448 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ryan Hersey supported this idea  ·  Jul 31, 2023

10. Clone scheduled ticket

    26 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ryan Hersey supported this idea  ·  Jun 29, 2023

11. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ryan Hersey supported this idea  ·  Jun 29, 2023