Settings and activity

14 results found

1. ticket sentiment in API

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Siddardha Dantuluri shared this idea  ·  Apr 30, 2026

2. Improved Customized Dashboard

   1,573 votes

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   51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Siddardha Dantuluri supported this idea  ·  Apr 30, 2026

3. Show when another engineer is in a ticket

   12 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Siddardha Dantuluri supported this idea  ·  Apr 30, 2026

4. Serial Number

   19 votes

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   3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Siddardha Dantuluri supported this idea  ·  Apr 30, 2026

5. Ticketing Dashboard for display

   31 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Siddardha Dantuluri supported this idea  ·  Apr 30, 2026

6. Free Dashboard Account

   963 votes

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   32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Siddardha Dantuluri commented  ·  Apr 30, 2026  ·  Edit…  ·  Delete…

   leadership and Service desk managers want to track metrics and assigning license to read only users is expensive.

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   Siddardha Dantuluri supported this idea  ·  Apr 30, 2026

7. I would love to have more columns in the device search, for example looking for device serial number would be great

   11 votes

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   1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Siddardha Dantuluri supported this idea  ·  Apr 30, 2026

8. Blackpoint cyber

   6 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Siddardha Dantuluri supported this idea  ·  Apr 30, 2026

9. Custom fields in views

   1 vote

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Siddardha Dantuluri shared this idea  ·  Feb 8, 2026

10. Allow for customization of columns on ticketing screen

    355 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Siddardha Dantuluri supported this idea  ·  Feb 8, 2026

11. Device columns

    88 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Siddardha Dantuluri supported this idea  ·  Feb 8, 2026

12. Text Message (SMS) Alerts

    48 votes

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    11 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Siddardha Dantuluri supported this idea  ·  Feb 8, 2026

13. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    816 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Siddardha Dantuluri supported this idea  ·  Feb 8, 2026

14. Dark Mode

    1,926 votes

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    123 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Siddardha Dantuluri supported this idea  ·  Feb 8, 2026