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8 results found

  1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Marie Leger supported this idea  · 

  2. Open Knowledge Base Access

    6 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Marie Leger shared this idea  · 

  3. Knowledge base access from a ticket

    14 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Marie Leger supported this idea  · 

  4. Office 365 Integration

    1,574 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Marie Leger supported this idea  · 

  5. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Marie Leger supported this idea  · 

  6. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Marie Leger supported this idea  · 

  7. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Marie Leger supported this idea  · 

  8. Making Knowledge Base publicly accessible without having to make an account

    1 vote

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Marie Leger shared this idea  ·