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Settings and activity

9 results found

  1. Add options to schedule fortnightly, quarterly and bi-annually

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rich Simpson shared this idea  · 

  2. Schedule Existing tickets to switch from Pending to Open

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Rich Simpson supported this idea  · 

  3. Clone scheduled ticket

    23 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rich Simpson supported this idea  · 

  4. Schedule existing tickets

    171 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Rich Simpson supported this idea  · 

  5. Auto-assign tickets with initial reply

    64 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Rich Simpson supported this idea  · 

  6. open an attachment rather than having to download each time.

    138 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Rich Simpson supported this idea  · 

  7. Auto assigning of devices to folders

    31 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Rich Simpson supported this idea  · 

  8. In Customer>Passwords. Please add fields for MFA

    13 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Rich Simpson supported this idea  · 

  9. Mobile Device Management

    2,269 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!