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7 results found

  1. Option to run updates when Agent reconnects (for PCs that don't power on regularly)

    67 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    david vile supported this idea  · 

  2. Default form/template for tickets

    19 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    david vile commented  · 

    This should be a very simple fix. Only show the custom fields when the Ticket Form is selected. Showing every field when it is set to "None" doesnt work. Either hide the fields unless the form is selected, or give the ability to default a Ticket Form.
    This is causing a pretty big headache for us.

    david vile supported this idea  · 

  3. knowbe4

    11 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    david vile supported this idea  · 

  4. Splashtop SOS

    157 votes

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    5 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    david vile supported this idea  · 

  5. Add last reboot time as threshold

    608 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    david vile supported this idea  · 

  6. Email technician when they have been @ tagged on an internal note of a ticket

    192 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    david vile supported this idea  · 

  7. Free Dashboard Account

    595 votes

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    6 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    david vile supported this idea  ·