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Brian Harriss
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26 votesBrian Harriss
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9 votesBrian Harriss
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An error occurred while saving the comment Brian Harriss
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3 votesBrian Harriss
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273 votesBrian Harriss
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9 votesBrian Harriss
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97 votesBrian Harriss
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3 votesBrian Harriss
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6 votesBrian Harriss
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8 votesBrian Harriss
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7 votesBrian Harriss
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3 votesBrian Harriss
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30 votesBrian Harriss
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24 votesBrian Harriss
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8 votesBrian Harriss
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39 votesBrian Harriss
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Currently in the Atera web dashboard, if you view a Mac device, under Hardware->Device it only lists a basic description of Mac ("iMac" or "MacBook Pro"). This same description is given on the Mobile app, under Hardware->Motherboard. It would be more informative if Atera at least displayed the Model identifier in these locations, as the result from "/usr/sbin/sysctl -n hw.model" gives "MacBookPro18,3". Ideally, Atera would use the result from the Apple Marketing Name instead ("MacBook Pro, (14-inch, 2021)"), but there isn't a consistent programatic method I've seen to grab the name. If we wanted that, best bet would be for Atera to build a lookup table server-side to convert model ID to marketing name and put the marketing name in the field (and the model ID if the entry isn't in the lookup table.) Apple provides the information necessary to build the complete lookup table for all models from at least the last 13 years on their support site; search for "Identify your mac model" to find the appropriate support documents.