Settings and activity

181 results found

1. Clone Generic Tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

2. Activity Status "Awaiting on customer reply" should stop the SLA as well

   102 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

3. Add API user to the activity logs in Atera so we can track what's been done by API

   7 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

4. Custom Ticket Activity Status

   35 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

5. Activity logs for IT Automation + Threshold Profiles

   9 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

6. Forced log out

   25 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   gaz whitty supported this idea  ·  Mar 23, 2023

7. User account activity, logged on times etc.

   14 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

8. "Run now" from IT auto profile on activity log

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

9. Activity log for when we disable a technician

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   gaz whitty supported this idea  ·  Mar 23, 2023

10. Activity Log Addition

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 23, 2023

11. Install agent activity on activity log

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 23, 2023

12. Activity Log

    6 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 23, 2023

13. Quoting

    80 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    gaz whitty supported this idea  ·  Mar 23, 2023

14. Projects Pane

    50 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    gaz whitty supported this idea  ·  Mar 22, 2023

15. Ticket Type = Project

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 22, 2023

16. Parent & Child ticket relations

    63 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 22, 2023

17. Project Management Tool

    130 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    gaz whitty supported this idea  ·  Mar 22, 2023

18. hudu

    16 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 21, 2023

19. Keeper Security Integration

    13 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 21, 2023

20. Support to connect to a 365 mailbox

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    gaz whitty supported this idea  ·  Mar 21, 2023