Settings and activity

106 results found

1. Fortinet Integration

   61 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Tyler Hempel supported this idea  ·  Oct 13, 2022

2. 3rd Party Integration and Not Add-ons

   20 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Oct 13, 2022

3. SentinelOne Integration

   427 votes

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   Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Oct 13, 2022

4. Automated Patching Reports

   4 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Sep 22, 2022

5. Activate the chat function for all devices at once.

   12 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Sep 22, 2022

6. hudu

   16 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Sep 17, 2022

7. Ability to select multiple contacts when creating new ticket

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Sep 17, 2022

8. Automap device to customer

   7 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Sep 17, 2022

9. Check Customer's website to make sure it's always up. Allow for custom URL's like subdirectories

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Tyler Hempel shared this idea  ·  Sep 17, 2022

10. Check customers domain for proper configuration of SPF/DKIM/DMARC

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Tyler Hempel shared this idea  ·  Sep 17, 2022

11. SSL Cert. Monitoring

    40 votes

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    12 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Tyler Hempel commented  ·  Sep 17, 2022  ·  Edit…  ·  Delete…

    When you have a domain in a customer, check and alert (create a ticket) a few weeks prior to expiration.

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    Tyler Hempel supported this idea  ·  Sep 17, 2022

12. Search for contacts with their mobile number

    1 vote

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Aug 14, 2022

13. Cache information for faster load times, and show the last update time.

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Tyler Hempel shared this idea  ·  Aug 14, 2022

14. 3cx integration

    200 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Aug 12, 2022

15. Custom cname in agent download URL

    13 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Aug 12, 2022

16. Blacklisted Email Address

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Aug 12, 2022

17. With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device des

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Aug 12, 2022

18. Different License Types

    74 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Hempel supported this idea  ·  Aug 12, 2022

19. Add ability to remove technicians

    125 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Hempel supported this idea  ·  Aug 12, 2022

20. Hypervisor monitoring and management

    124 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tyler Hempel supported this idea  ·  Aug 12, 2022