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10 results found

  1. Better Formatting for Replies

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Kyran Swetman supported this idea  · 

  2. Unique calendar integration per technician

    9 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Kyran Swetman supported this idea  · 
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    Kyran Swetman commented  · 

    The ability to change from which mailbox the calendar event is set. What is currently happening to us is that we have a shared mailbox and a technician specific mailbox, it is picking the technician specific mailbox as default when setting the event as that is the main mailbox on the technicians PC. We of course would like the shared mailbox to be used to set events.

  3. Export all users from a site

    2 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Kyran Swetman shared this idea  · 

  4. Sophos Integration

    665 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Kyran Swetman supported this idea  · 

  5. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Kyran Swetman supported this idea  · 

  6. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Kyran Swetman supported this idea  · 

  7. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Kyran Swetman supported this idea  · 

  8. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Kyran Swetman supported this idea  · 

  9. Improved Customized Dashboard

    1,565 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Kyran Swetman supported this idea  · 

  10. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Kyran Swetman supported this idea  ·