Settings and activity

104 results found

1. automatic technician response

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

2. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

3. order tickets by assigned technician

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

4. Auto-assign tickets with initial reply

   64 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

5. assign default technician

   7 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

6. Ability to sort tickets by Assigned Technician

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

7. right remote management en licensing

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

8. Work from home - Server support

   8 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

9. Admin account without licence, licensing only for management.....

   139 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Tom Busby supported this idea  ·  Nov 26, 2024

10. Usage AnyDesk

    10 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

11. A no-technician-license access for a personal assistant to create or re-assign tickets

    14 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

12. Administrative licensing

    27 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

13. Work from Home usage

    42 votes

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    3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

14. mangement overview

    8 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

15. 3rd Party Integration and Not Add-ons

    25 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

16. Microsoft Licensing integration

    195 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

17. Seperate Licensing management

    6 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

18. notifications for licensing

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

19. contract and license management

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024

20. Webroot license sync or storage in Atera

    77 votes

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    4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Tom Busby supported this idea  ·  Nov 26, 2024