Settings and activity

11 results found

1. TimeSheet Report - Ticket Created and Ticket Resolved information

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   0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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   Ardi Z. shared this idea  ·  Nov 6, 2023

2. TimeSheet Report - Unable to see Technician Notes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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   Ardi Z. shared this idea  ·  Nov 6, 2023

3. View Button in Knowledge Base

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Ardi Z. shared this idea  ·  Sep 6, 2023

4. MS Office Updates

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Ardi Z. supported this idea  ·  Sep 6, 2023

5. Office license type

   481 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Ardi Z. supported this idea  ·  Sep 6, 2023

6. Alert when agent uninstalled

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ardi Z. supported this idea  ·  Sep 6, 2023

7. Link Contract to Ticket Type.

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ardi Z. supported this idea  ·  Mar 15, 2022

8. Option to unlink Contact from Agent

   7 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ardi Z. supported this idea  ·  Mar 15, 2022

9. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

   16 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ardi Z. supported this idea  ·  Mar 15, 2022

10. Option to Download all Agent Installers at once

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Ardi Z. supported this idea  ·  Mar 15, 2022

11. Free Dashboard Account

    958 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ardi Z. supported this idea  ·  Mar 15, 2022