Settings and activity

29 results found

1. Helpdesk Agent for Mac OS

   19 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

2. Chat Helpdesk for MAC devices

   22 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

3. Helpdesk Agent for Mac workstations.

   32 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

4. Mac agent improvement

   35 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

5. hudu

   18 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

6. Webhooks Integration

   63 votes

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   4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Kate Wagner supported this idea  ·  Feb 2, 2024

7. Slack integration

   31 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

8. Atera to Slack channel integration for new tickets

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

9. SentinelOne Integration

   446 votes

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   30 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

10. Office 365 Integration

    1,568 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

11. ScribeHow

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

12. Local Active Directory Integration

    43 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

13. Meraki integration

    95 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

14. Integration with UniFi Cloud

    978 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

15. Office license type

    464 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

16. Ubiquiti Integration

    922 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

17. Email technician when they have been @ tagged on an internal note of a ticket

    321 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

18. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

19. New internal note alert

    23 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

20. Ability to hide existing "baked in" statuses

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner shared this idea  ·  Feb 1, 2024