Settings and activity

25 results found

1. Bad Mac Support

   133 votes

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   37 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

2. hudu

   20 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

3. Slack integration

   34 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

4. Atera to Slack channel integration for new tickets

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

5. SentinelOne Integration

   453 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

6. Office 365 Integration

   1,589 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

7. ScribeHow

   8 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

8. Local Active Directory Integration

   45 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

9. Meraki integration

   100 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

10. Integration with UniFi Cloud

    1,000 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

11. Office license type

    480 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Kate Wagner supported this idea  ·  Feb 2, 2024

12. Ubiquiti Integration

    958 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Kate Wagner supported this idea  ·  Feb 2, 2024

13. Email technician when they have been @ tagged on an internal note of a ticket

    330 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

14. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    29 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

15. Revamped Notification Center: real-time, user-specific notifications with history, CTAs

    65 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

16. Ability to hide existing "baked in" statuses

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner shared this idea  ·  Feb 1, 2024

17. Color coding options for different ticket status

    27 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024

18. Print a Ticket

    128 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024

19. Projects Pane

    56 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024

20. Approval process workflows

    57 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    Best regards,

    The Atera Team

    Kate Wagner supported this idea  ·  Feb 1, 2024