Settings and activity

22 results found

1. Bad Mac Support

   136 votes

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   37 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

2. hudu

   20 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

3. Slack integration

   34 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

4. Atera to Slack channel integration for new tickets

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

5. SentinelOne Integration

   457 votes

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   32 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

6. Office 365 Integration

   1,596 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

7. ScribeHow

   8 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

8. Local Active Directory Integration

   47 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

9. Meraki integration

   100 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

10. Integration with UniFi Cloud

    1,009 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

11. Office license type

    486 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Kate Wagner supported this idea  ·  Feb 2, 2024

12. Ubiquiti Integration

    969 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Kate Wagner supported this idea  ·  Feb 2, 2024

13. Email technician when they have been @ tagged on an internal note of a ticket

    335 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

14. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    30 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

15. Ability to hide existing "baked in" statuses

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner shared this idea  ·  Feb 1, 2024

16. Color coding options for different ticket status

    28 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024

17. Projects Pane

    57 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024

18. Schedule existing tickets

    201 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024

19. Improve adding Manual Time Entries

    228 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024

20. Project Ticket

    249 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024