Settings and activity

28 results found

1. Helpdesk Agent for Mac OS

   19 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

2. Chat Helpdesk for MAC devices

   22 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

3. Helpdesk Agent for Mac workstations.

   32 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

4. Mac agent improvement

   35 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Mar 5, 2024

5. hudu

   18 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

6. Slack integration

   33 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

7. Atera to Slack channel integration for new tickets

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

8. SentinelOne Integration

   448 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

9. Office 365 Integration

   1,576 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kate Wagner supported this idea  ·  Feb 2, 2024

10. ScribeHow

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

11. Local Active Directory Integration

    45 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

12. Meraki integration

    97 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

13. Integration with UniFi Cloud

    984 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

14. Office license type

    471 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Kate Wagner supported this idea  ·  Feb 2, 2024

15. Ubiquiti Integration

    937 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Kate Wagner supported this idea  ·  Feb 2, 2024

16. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

17. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

18. New internal note alert

    23 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 2, 2024

19. Ability to hide existing "baked in" statuses

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner shared this idea  ·  Feb 1, 2024

20. Add color options for custom statuses so they don't blend in with other statuses.

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kate Wagner supported this idea  ·  Feb 1, 2024