Settings and activity
19 results found
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5 votes
Ron Demeny
shared this idea
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34 votes
Ron Demeny
supported this idea
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27 votes
Ron Demeny
supported this idea
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132 votes
Congratulations on helping shape Atera! The
feature you requested is currently being
considered for development. Please be patient
as the process can take a while or even stall to
make way for other features. We
’
ll update you
once it
’
s been implemented and released!
Ron Demeny
supported this idea
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110 votes
Ron Demeny
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169 votes
Ron Demeny
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973 votes
Ron Demeny
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9 votes
Ron Demeny
supported this idea
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22 votes
An error occurred while saving the comment
Ron Demeny
supported this idea
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36 votes
Ron Demeny
supported this idea
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131 votes
Ron Demeny
supported this idea
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175 votes
Hi,
Great news! The feature you suggested is going through final QA stages and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
Best regards,
The Atera Team
Ron Demeny
supported this idea
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62 votes
Ron Demeny
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70 votes
Ron Demeny
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36 votes
Ron Demeny
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236 votes
Ron Demeny
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208 votes
Ron Demeny
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453 votes
Ron Demeny
supported this idea
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562 votes
Veeam integration is planned.
Thank you for helping us improve Atera!
Ron Demeny
supported this idea
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For the Admin role the default for:
Ticketing Automated Assignment should be set to
DO NOT Include user in the auto-assignment list found in Ticket Automation Rules
With the option to change the setting without having to create a new role.
HR, Accounting, Owners, NOC, and Escalation need higher-level access without being auto-assigned tickets that should be going to the helpdesk.