Settings and activity
19 results found
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5 votes
Ron Demeny shared this idea ·
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34 votes
Ron Demeny supported this idea ·
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27 votes
Ron Demeny supported this idea ·
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130 votes
Congratulations on helping shape Atera! The
feature you requested is currently being
considered for development. Please be patient
as the process can take a while or even stall to
make way for other features. We
’
ll update you
once it
’
s been implemented and released!
Ron Demeny supported this idea ·
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109 votes
Ron Demeny supported this idea ·
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166 votes
Ron Demeny supported this idea ·
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969 votes
Ron Demeny supported this idea ·
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9 votes
Ron Demeny supported this idea ·
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22 votes
An error occurred while saving the comment Ron Demeny supported this idea ·
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35 votes
Ron Demeny supported this idea ·
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131 votes
Ron Demeny supported this idea ·
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159 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Ron Demeny supported this idea ·
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61 votes
Ron Demeny supported this idea ·
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69 votes
Ron Demeny supported this idea ·
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35 votes
Ron Demeny supported this idea ·
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235 votes
Ron Demeny supported this idea ·
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205 votes
Ron Demeny supported this idea ·
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448 votes
Ron Demeny supported this idea ·
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425 votes
Veeam integration is planned.
Thank you for helping us improve Atera!
Ron Demeny supported this idea ·
For the Admin role the default for:
Ticketing Automated Assignment should be set to
DO NOT Include user in the auto-assignment list found in Ticket Automation Rules
With the option to change the setting without having to create a new role.
HR, Accounting, Owners, NOC, and Escalation need higher-level access without being auto-assigned tickets that should be going to the helpdesk.