Settings and activity
18 results found
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5 votes
Ron Demeny
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34 votes
Ron Demeny
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27 votes
Ron Demeny
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132 votes
Congratulations on helping shape Atera! The
feature you requested is currently being
considered for development. Please be patient
as the process can take a while or even stall to
make way for other features. We
’
ll update you
once it
’
s been implemented and released!
Ron Demeny
supported this idea
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110 votes
Ron Demeny
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169 votes
Ron Demeny
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974 votes
Ron Demeny
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9 votes
Ron Demeny
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22 votes
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Ron Demeny
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36 votes
Ron Demeny
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131 votes
Ron Demeny
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62 votes
Ron Demeny
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70 votes
Ron Demeny
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36 votes
Ron Demeny
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236 votes
Ron Demeny
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208 votes
Ron Demeny
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453 votes
Ron Demeny
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563 votes
Veeam integration is planned.
Thank you for helping us improve Atera!
Ron Demeny
supported this idea
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For the Admin role the default for:
Ticketing Automated Assignment should be set to
DO NOT Include user in the auto-assignment list found in Ticket Automation Rules
With the option to change the setting without having to create a new role.
HR, Accounting, Owners, NOC, and Escalation need higher-level access without being auto-assigned tickets that should be going to the helpdesk.