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  1. 5 votes

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    Ron Demeny shared this idea  · 
  2. 33 votes

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    Ron Demeny supported this idea  · 
  3. 27 votes

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    Ron Demeny supported this idea  · 
  4. 125 votes

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    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ll update you

    once it

    s been implemented and released!

    Ron Demeny supported this idea  · 
  5. 106 votes

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    Ron Demeny supported this idea  · 
  6. 165 votes

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    Ron Demeny supported this idea  · 
  7. 968 votes

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    Ron Demeny supported this idea  · 
  8. 9 votes

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    Ron Demeny supported this idea  · 
  9. 22 votes

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    An error occurred while saving the comment
    Ron Demeny commented  · 

    For the Admin role the default for:
    Ticketing Automated Assignment should be set to
    DO NOT Include user in the auto-assignment list found in Ticket Automation Rules
    With the option to change the setting without having to create a new role.
    HR, Accounting, Owners, NOC, and Escalation need higher-level access without being auto-assigned tickets that should be going to the helpdesk.

    Ron Demeny supported this idea  · 
  10. 35 votes

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    Ron Demeny supported this idea  · 
  11. 129 votes

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    Ron Demeny supported this idea  · 
  12. 139 votes

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    Ron Demeny supported this idea  · 
  13. 61 votes

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    Ron Demeny supported this idea  · 
  14. 67 votes

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    Ron Demeny supported this idea  · 
  15. 35 votes

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    Ron Demeny supported this idea  · 
  16. 234 votes

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    Ron Demeny supported this idea  · 
  17. 201 votes

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    Ron Demeny supported this idea  · 
  18. 448 votes

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    Ron Demeny supported this idea  · 
  19. 422 votes

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    Ron Demeny supported this idea  ·