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  1. 5 votes

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    Ron Demeny shared this idea  · 
  2. 31 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  3. 26 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  4. 118 votes

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    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ll update you

    once it

    s been implemented and released!

    Ron Demeny supported this idea  · 
  5. 99 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  6. 161 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  7. 946 votes

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    Ron Demeny supported this idea  · 
  8. 9 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  9. 20 votes

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    An error occurred while saving the comment
    Ron Demeny commented  · 

    For the Admin role the default for:
    Ticketing Automated Assignment should be set to
    DO NOT Include user in the auto-assignment list found in Ticket Automation Rules
    With the option to change the setting without having to create a new role.
    HR, Accounting, Owners, NOC, and Escalation need higher-level access without being auto-assigned tickets that should be going to the helpdesk.

    Ron Demeny supported this idea  · 
  10. 30 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  11. 126 votes

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    Ron Demeny supported this idea  · 
  12. 133 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  13. 58 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  14. 61 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  15. 32 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  16. 223 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  17. 191 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ron Demeny supported this idea  · 
  18. 427 votes

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    Ron Demeny supported this idea  · 
  19. 405 votes

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    Ron Demeny supported this idea  ·