Settings and activity
19 results found
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5 votes
Ron Demeny shared this idea ·
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33 votes
Ron Demeny supported this idea ·
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27 votes
Ron Demeny supported this idea ·
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128 votes
Congratulations on helping shape Atera! The
feature you requested is currently being
considered for development. Please be patient
as the process can take a while or even stall to
make way for other features. We
’
ll update you
once it
’
s been implemented and released!
Ron Demeny supported this idea ·
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108 votes
Ron Demeny supported this idea ·
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166 votes
Ron Demeny supported this idea ·
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968 votes
Ron Demeny supported this idea ·
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9 votes
Ron Demeny supported this idea ·
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22 votes
An error occurred while saving the comment Ron Demeny supported this idea ·
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35 votes
Ron Demeny supported this idea ·
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131 votes
Ron Demeny supported this idea ·
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139 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Ron Demeny supported this idea ·
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61 votes
Ron Demeny supported this idea ·
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69 votes
Ron Demeny supported this idea ·
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35 votes
Ron Demeny supported this idea ·
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235 votes
Ron Demeny supported this idea ·
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205 votes
Ron Demeny supported this idea ·
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448 votes
Ron Demeny supported this idea ·
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423 votes
Veeam integration is planned.
Thank you for helping us improve Atera!
Ron Demeny supported this idea ·
For the Admin role the default for:
Ticketing Automated Assignment should be set to
DO NOT Include user in the auto-assignment list found in Ticket Automation Rules
With the option to change the setting without having to create a new role.
HR, Accounting, Owners, NOC, and Escalation need higher-level access without being auto-assigned tickets that should be going to the helpdesk.