Settings and activity

13 results found

1. Permission option to close other tech ticket

   5 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Emmanuele M - Cogenesis supported this idea  ·  Sep 21, 2023

2. Ticket automation rules for time base conditions scenarios

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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3. recent processes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Emmanuele M - Cogenesis shared this idea  ·  Mar 23, 2023

4. The ability to export the Recent Processes report

   18 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Emmanuele M - Cogenesis supported this idea  ·  Mar 23, 2023

5. Password protect the Atera agent from end-user uninstalls

   1,578 votes

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   28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Emmanuele M - Cogenesis supported this idea  ·  Mar 23, 2023

6. Atera Dark Mode

   1,688 votes

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   Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Emmanuele M - Cogenesis supported this idea  ·  Mar 23, 2023

7. Alert when agent uninstalled

   1,427 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Emmanuele M - Cogenesis supported this idea  ·  Mar 23, 2023

8. Employee Onboarding/Offboarding Feature

   843 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Emmanuele M - Cogenesis supported this idea  ·  Mar 30, 2022

9. Documentation Management

   1,224 votes

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   Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Emmanuele M - Cogenesis supported this idea  ·  Mar 30, 2022

10. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Emmanuele M - Cogenesis supported this idea  ·  Mar 30, 2022

11. Ticket Lock

    31 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Emmanuele M - Cogenesis supported this idea  ·  Mar 27, 2022

12. Schedule existing tickets

    167 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Emmanuele M - Cogenesis supported this idea  ·  Mar 27, 2022

13. Customized Ticket Options

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Emmanuele M - Cogenesis supported this idea  ·  Mar 6, 2022