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82 results found

  1. Pass parameter/variable to auto-healing script

    28 votes

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    3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  2. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  3. Increased API functionality

    30 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  4. Add ability to remove technicians

    130 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  5. Webroot license sync or storage in Atera

    78 votes

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    4 comments  ·  Ideas and Feedback » Webroot  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  6. Add Webroot Functionality Inside Atera

    132 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  7. Improve adding Manual Time Entries

    227 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  8. Closed and Resolved Ticket on the Customer Portal

    57 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  9. closed ticket report

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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    Sandeep H - Cogenesis commented  · 

    Yes, its important for us also, since we are not using Atera billing system.

    For now, using API to export data.

  10. Device Filtering

    11 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  11. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  12. Auditor report per customer, need Export all device and all customer report in one go

    25 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  13. Auditor Report for all or selected clients

    15 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  14. Add "Folder" field to Auditor Report Excel exports

    21 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  15. Scheduled Auditor Report - XLS format

    17 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  16. implementation of a maintenance window

    18 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  17. Role management

    132 votes

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    Planned  ·  30 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  18. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  · 

  19. Password protect the Atera agent from end-user uninstalls

    1,632 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sandeep H - Cogenesis supported this idea  · 

  20. Mobile App Improvements

    756 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Sandeep H - Cogenesis commented  · 

    App can be really handy for onsite guys. Few things that are missing
    `1. No way to search for tickets. Can't just rely on filtering that too only by status. There should be more filter options.
    2. Look like time entered towards the ticket from the app is counted towards Onsite time. This is great for us as but there is no way to enter the time manually. Only way to enter time is by starting and stopping timer.

    Sandeep H - Cogenesis supported this idea  · 
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