Settings and activity

472 results found

1. Less AI, more fixing existing issues?

   34 votes

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   5 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Jul 15, 2025

2. Default Remote Access Option (No Warning)

   20 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Jul 15, 2025

3. Clone scheduled ticket

   26 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Jul 15, 2025

4. Printer management

   151 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Mar 12, 2025

5. Custom Ticket Types

   15 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Mar 7, 2025

6. Multiple checklist

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Mar 7, 2025

7. Acknowledge / Resolve the potential CVEs identified in Network Discovery

   3 votes

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   0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Mar 7, 2025

8. View-only technician role

   8 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Mar 7, 2025

9. Improved Filtering and Sorting Options in Main User View

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Mar 7, 2025

10. Exclude Clients from Patch Management Portal

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

11. PDF Preview Window

    175 votes

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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! The feature you suggested is going through final QA stages and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    Best regards,

    The Atera Team

    
    

    John Dutoit supported this idea  ·  Mar 7, 2025

12. Ability to filter when you search

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

13. Combine and send reports automation

    6 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

14. Change System & Tickets Date Format

    52 votes

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    16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    John Dutoit supported this idea  ·  Mar 7, 2025

15. planner

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

16. I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached.

    4 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

17. Patch & Automation Feedback report. fixes

    6 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

18. Top header for devices

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

19. passkey support for bitwarden

    6 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025

20. Splitting a customer response into a new ticket

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Mar 7, 2025