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469 results found

  1. Device counter

    12 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    John Dutoit supported this idea  · 

  2. Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd

    30 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  3. UAC Control for PC / App installation / Tech notification

    20 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    John Dutoit supported this idea  · 

  4. Identify double agent

    32 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Dutoit supported this idea  · 

  5. Task manager

    10 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    John Dutoit supported this idea  · 

  6. Improve adding Manual Time Entries

    223 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  7. Single Sign on for all Plans

    36 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    John Dutoit supported this idea  · 

  8. Alerts for new software installation

    33 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    John Dutoit supported this idea  · 

  9. Option to require the AI assistant looks at the knowledgebase before anything else

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    John Dutoit supported this idea  · 

  10. Atera App Alerts for Antivirus

    30 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    John Dutoit supported this idea  · 

  11. Email notification when agent is installed

    29 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    John Dutoit supported this idea  · 

  12. HTTP / HTTPs Admin Portals for Devices

    78 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Dutoit supported this idea  · 

  13. Ability to edit Internal Note on ticket

    49 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  14. Password Manager

    318 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    John Dutoit supported this idea  · 

  15. Microsoft Licensing integration

    198 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    John Dutoit supported this idea  · 

  16. email non delivery report

    23 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  17. Patch management

    84 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    John Dutoit supported this idea  · 

  18. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    John Dutoit supported this idea  · 

  19. Alert when agent uninstalled

    1,493 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    John Dutoit supported this idea  · 

  20. Multiple devices per contact

    145 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team


    John Dutoit supported this idea  · 
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