Settings and activity

458 results found

1. Improve adding Manual Time Entries

   227 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

2. Single Sign on for all Plans

   37 votes

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   3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

3. Alerts for new software installation

   34 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

4. Option to require the AI assistant looks at the knowledgebase before anything else

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

5. Atera App Alerts for Antivirus

   33 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

6. Email notification when agent is installed

   29 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

7. HTTP / HTTPs Admin Portals for Devices

   78 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

8. Password Manager

   319 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

9. Microsoft Licensing integration

   202 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

10. email non delivery report

    23 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

11. Patch management

    86 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

12. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

13. Alert when agent uninstalled

    1,498 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

14. Automatically close Alert tickets when resolved

    216 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

15. Free Dashboard Account

    967 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

16. Allow for customization of columns on ticketing screen

    357 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

17. Customer Portal ready services for client

    4 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

18. Ticket Type - Tasks

    29 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

19. Ticketing Task Manager

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

20. Email technician when they have been @ tagged on an internal note of a ticket

    333 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jun 9, 2024