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30 results found

  1. Old UI Layout With The New Features

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    GregD supported this idea  · 

  2. Advanced IP Address Info (consolidated)

    173 votes

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    16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    GregD supported this idea  · 

  3. Bring back Alphabet filter on customer view

    14 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    GregD commented  · 

    Absolutely! It takes longer to find a customer now that one needs to either scroll through all customers or switch to keyboard.
    The original alphabet filtering is much quicker.

    GregD supported this idea  · 

  4. show cellphone number on contact card in desktop/browser

    3 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    GregD commented  · 

    I'm glad I'm not the only one missing this. Both numbers or either should be shown on the contact lists.

    GregD supported this idea  · 

  5. Assign Agent selection list should be sorted

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    GregD supported this idea  · 

  6. turn off AI

    17 votes

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    4 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    GregD commented  · 

    All this AI should be enabled/disabled in admin, probably disabled to clear the interface from unused buttons.

    GregD supported this idea  · 

  7. Please simplify the login process

    69 votes

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    9 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    GregD supported this idea  · 

  8. AI and Help Buttons are in the way

    44 votes

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    7 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    GregD supported this idea  · 

  9. Automatically close Alert tickets when resolved

    211 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  10. Reassess the new UI

    7 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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