Settings and activity

32 results found

1. Have the ability to display notes in the REVERSE order of creation

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD supported this idea  ·  May 29, 2024

2. Choose number of devices to view per page

   168 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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   GregD commented  ·  May 29, 2024  ·  Edit…  ·  Delete…

   All devices, all the time please.

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   GregD supported this idea  ·  May 29, 2024

3. Old UI Layout With The New Features

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD supported this idea  ·  May 29, 2024

4. IP-Adress next to devicename

   18 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD supported this idea  ·  May 29, 2024

5. Bring back Alphabet filter on customer view

   13 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD commented  ·  May 29, 2024  ·  Edit…  ·  Delete…

   Absolutely! It takes longer to find a customer now that one needs to either scroll through all customers or switch to keyboard.
   The original alphabet filtering is much quicker.

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   GregD supported this idea  ·  May 29, 2024

6. show cellphone number on contact card in desktop/browser

   3 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD commented  ·  May 29, 2024  ·  Edit…  ·  Delete…

   I'm glad I'm not the only one missing this. Both numbers or either should be shown on the contact lists.

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   GregD supported this idea  ·  May 29, 2024

7. Assign Agent selection list should be sorted

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD supported this idea  ·  May 29, 2024

8. turn off AI

   9 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD commented  ·  May 29, 2024  ·  Edit…  ·  Delete…

   All this AI should be enabled/disabled in admin, probably disabled to clear the interface from unused buttons.

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   GregD supported this idea  ·  May 29, 2024

9. Please simplify the login process

   32 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   GregD supported this idea  ·  May 29, 2024

10. AI and Help Buttons are in the way

    35 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    GregD supported this idea  ·  May 29, 2024

11. Monitoring tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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12. Reassess the new UI

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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