Settings and activity

15 results found

1. add an option/button to send / resend a user's customer portal to the user

   50 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs supported this idea  ·  Feb 16, 2024

2. Ubiquiti Integration

   936 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Julian de Jong | Unimecs supported this idea  ·  Feb 16, 2024

3. Office 365 Integration

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs commented  ·  May 12, 2023  ·  Edit…  ·  Delete…

   I would like to have the following features on 365 integration:

   - A dashboard with:
   1. monitoring on the 365 security tenants, for example strange logon attempts.
   2. Security status on tenants.
   - Integration with Intune and autopilot.
   - Windows defender integration
   - Conditional acces ?
   - Adding user accounts with licences.

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   Julian de Jong | Unimecs supported this idea  ·  Nov 17, 2022

4. portal

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs supported this idea  ·  Jan 24, 2023

5. Show ticket time entries also on the customer portal

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   3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs supported this idea  ·  Jan 24, 2023

6. SentinelOne Integration

   448 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs supported this idea  ·  Jan 16, 2023

7. Integration with UniFi Cloud

   983 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs supported this idea  ·  Jan 16, 2023

8. Project Ticket

   243 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs supported this idea  ·  Dec 22, 2022

9. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Julian de Jong | Unimecs supported this idea  ·  Dec 22, 2022

10. Export / import function Kowledge Base

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Julian de Jong | Unimecs shared this idea  ·  Dec 2, 2022

11. Search inside knowledge base on category

    18 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Julian de Jong | Unimecs supported this idea  ·  Dec 2, 2022

12. Send welcome emails to customer after Azure AD Sync

    29 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Julian de Jong | Unimecs supported this idea  ·  Dec 2, 2022

13. Freshdesk

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Julian de Jong | Unimecs supported this idea  ·  Nov 17, 2022

14. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Julian de Jong | Unimecs supported this idea  ·  Nov 17, 2022

15. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Julian de Jong | Unimecs supported this idea  ·  Nov 17, 2022