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Settings and activity

56 results found

  1. Activity Status "Awaiting on customer reply" should stop the SLA as well

    104 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Merlin Brandt supported this idea  · 

  2. Install agent on Synology, QNAP or Raspberry Pi

    353 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  3. Alert when agent uninstalled

    1,470 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Merlin Brandt supported this idea  · 

  4. Option to unlink Contact from Agent

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Merlin Brandt supported this idea  · 

  5. RAID Monitoring for servers

    375 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  6. Alert when an agent comes back online

    110 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Merlin Brandt supported this idea  · 

  7. Patch management alert when a device wasn't patched for x days

    11 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Merlin Brandt supported this idea  · 

  8. Change the durations to actual timestamps on Alerts

    19 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  9. Technician email alerts from internal notes

    23 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Merlin Brandt supported this idea  · 

  10. Complex rules for alerts generation

    178 votes

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    Under Review  ·  9 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Merlin Brandt supported this idea  · 

  11. Solution/Solved Tag in tickets + Solution Search

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Merlin Brandt supported this idea  · 

  12. Mobile Device Management

    2,279 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Merlin Brandt supported this idea  · 

  13. CPU Temperature in Metrics

    50 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  14. Realtime temperature display

    27 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Merlin Brandt shared this idea  · 

  15. Display entire ticket conversation in email template

    45 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  16. Display if a machine is at the office or remote

    25 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  17. Display when a user is working at the office or remotely

    34 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  18. possibility of setting different thresholds for volumes on the same server for example

    36 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  19. Notify when device is back online

    300 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 

  20. A smarter way to monitor temperature

    63 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  · 
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