Settings and activity

42 results found

1. Color coding options for different ticket status

   27 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

2. Organize Ticket Properties

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

3. Tickets reordering

   30 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

4. Improve adding Manual Time Entries

   225 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

5. Ability to edit Internal Note on ticket

   51 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

6. merging tickets

   63 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

7. For the "Atera Agent uninstall prevention" add an "Uninstallation Code" to Prevent Local Admins from Removing Agent

   34 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

8. Security Audit of Atera Platform

   81 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jul 13, 2022

9. Atera Back up

   66 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jul 13, 2022

10. customer report

    135 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 17, 2022

11. possibility of setting different thresholds for volumes on the same server for example

    38 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

12. Auto resolve eventlog alerts

    46 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

13. RAID Monitoring for servers

    382 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

14. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

15. Put a ticket in a Hold queue

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

16. Edit Ticket Notes

    253 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

17. Schedule existing tickets

    197 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

18. I would like a note pad.

    29 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Feb 12, 2022

19. Automatically close Alert tickets when resolved

    212 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Feb 12, 2022

20. Allow for customization of columns on ticketing screen

    355 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Feb 12, 2022