Settings and activity

41 results found

1. Color coding options for different ticket status

   28 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

2. Organize Ticket Properties

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

3. Tickets reordering

   30 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

4. Improve adding Manual Time Entries

   227 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

5. merging tickets

   63 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

6. Password protect the Atera agent from end-user uninstalls

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   1,648 votes

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   31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Aug 23, 2024

7. Security Audit of Atera Platform

   81 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jul 13, 2022

8. Atera Back up

   66 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jul 13, 2022

9. customer report

   136 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Support Regio3-EDV supported this idea  ·  Jun 17, 2022

10. possibility of setting different thresholds for volumes on the same server for example

    38 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

11. Auto resolve eventlog alerts

    46 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

12. RAID Monitoring for servers

    383 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

13. Mobile App Improvements

    758 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

14. Put a ticket in a Hold queue

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

15. Edit Ticket Notes

    304 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

16. Schedule existing tickets

    200 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Jun 16, 2022

17. I would like a note pad.

    29 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Feb 12, 2022

18. Automatically close Alert tickets when resolved

    217 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Feb 12, 2022

19. Allow for customization of columns on ticketing screen

    357 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Support Regio3-EDV supported this idea  ·  Feb 12, 2022

20. Ticket Checklist

    323 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Support Regio3-EDV supported this idea  ·  Feb 12, 2022