Settings and activity

218 results found

1. Install on iOS and Android

   132 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Doug Knapfel supported this idea  ·  Dec 6, 2021

2. Alert when an agent comes back online

   110 votes

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   4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Doug Knapfel supported this idea  ·  Dec 6, 2021

3. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

4. The ability to select/unselect column in the Timesheet Report

   16 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

5. Software inventory report

   39 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

6. Add a report for the last 10 users to log on to a machine and the login time

   74 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

7. Failed login

   9 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

8. Customize sent from address for emails

   62 votes

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   8 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

9. Restrict IP Permissions with subnets or include Geo blocking

   38 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Dec 6, 2021

10. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

11. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

12. Auditability and compliance

    69 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

13. Remote Support from Linux

    148 votes

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    11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Doug Knapfel supported this idea  ·  Dec 6, 2021

14. Personal views (Compact, detailed etc) for the different screens (Alerts, Tickets, Devices)

    9 votes

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    1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

15. Single company, single technician, simplified dashboard

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

16. Task-List

    23 votes

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    2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

17. It would be nice to go backup with one click to a relations folder when you are in an agent in the console.

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

18. Dashboard clock for how many hours logged on tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

19. Filtering in Customer Dashboard

    10 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021

20. Alert Dashboard Timeline/ Historical Trends

    8 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Dec 6, 2021