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8 results found

  1. Locks pc screen when using home working remoting agent

    10 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Ian Nixon commented  · 

    Just done a bit of looking more in-depth and you can blank out the screen as we use Splashtop RMM, this option is in the settings/burger menu at the top.
    Well happy
    Ian

    Ian Nixon shared this idea  · 

  2. Alert when an agent comes back online

    104 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  3. Password protect the Atera agent from end-user uninstalls

    1,536 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  4. Documentation Management

    1,196 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  5. Improved Customized Dashboard

    1,510 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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  6. Mobile Device Management

    2,195 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  7. Technician booked time against a ticket

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Ian Nixon shared this idea  · 

  8. Ticket can be assigned to a technician only.

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ian Nixon supported this idea  ·