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8 results found

  1. Locks pc screen when using home working remoting agent

    12 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Ian Nixon commented  · 

    Just done a bit of looking more in-depth and you can blank out the screen as we use Splashtop RMM, this option is in the settings/burger menu at the top.
    Well happy
    Ian

    Ian Nixon shared this idea  · 

  2. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  3. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  4. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  5. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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  6. Mobile Device Management

    2,292 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


  7. Technician booked time against a ticket

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Ian Nixon shared this idea  · 

  8. Ticket can be assigned to a technician only.

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ian Nixon supported this idea  ·