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10 results found

  1. Free Dashboard Account

    942 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Techsupport Lambda Networks commented  · 

    Provide one viewer license per company account. This viewer license allows you to display your teams dashboard on a central digital display in the office without having to use a tech license.

    That way it can be set to run 24/7 on a TV allowing management and team members to track progress and stats.

    Techsupport Lambda Networks supported this idea  · 

  2. Assign multiple technicians to a ticket

    404 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Techsupport Lambda Networks supported this idea  · 

  3. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Techsupport Lambda Networks supported this idea  · 

  4. Mileage tracking

    32 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Techsupport Lambda Networks supported this idea  · 

  5. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Techsupport Lambda Networks supported this idea  · 

  6. Parent & Child ticket relations

    67 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Techsupport Lambda Networks supported this idea  · 

  7. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Techsupport Lambda Networks supported this idea  · 

  8. Mobile Device Management

    2,296 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Techsupport Lambda Networks supported this idea  · 

  9. Alert when agent uninstalled

    1,484 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Techsupport Lambda Networks supported this idea  · 

  10. Delay Sending of Response

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Techsupport Lambda Networks supported this idea  ·