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7 results found

  1. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    CSIA Helpdesk Support supported this idea  · 

  2. Employee Onboarding/Offboarding Feature

    843 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    CSIA Helpdesk Support supported this idea  · 

  3. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    CSIA Helpdesk Support supported this idea  · 

  4. Mobile App Improvements

    714 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    CSIA Helpdesk Support supported this idea  · 

  5. Devices Tab

    97 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    CSIA Helpdesk Support supported this idea  · 

  6. Password History

    129 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    CSIA Helpdesk Support commented  · 

    From a security point of view, This seems to be a risk. Not sure if this is a good feature to have. Password is not supposed to be stored and kept. what is the point to change passwords if old password records are kept

  7. Allow multiple reply emails from Atera for different customers.

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    CSIA Helpdesk Support shared this idea  ·