Settings and activity

14 results found

1. White label customer support portal

   40 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Feb 11, 2023

2. White Label service desk URL

   43 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Feb 11, 2023

3. Synology Active Backup Monitoring

   393 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Jan 10, 2023

4. Integration with UniFi Cloud

   983 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Jan 10, 2023

5. Allow More White Label Options

   437 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Jan 10, 2023

6. Mobile Device Management

   2,295 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   An error occurred while saving the comment
   Richard McFarland commented  ·  Mar 21, 2022  ·  Edit…  ·  Delete…

   Yes, this will be nice to have.

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7. Mobile App Improvements

   740 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Aug 24, 2021

8. Quoting

   82 votes

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   2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Aug 24, 2021

9. Revamped Helpdesk Agent

   341 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Richard McFarland commented  ·  Aug 24, 2021  ·  Edit…  ·  Delete…

   Need to be able to open a ticket EASILY from the agent. Email pop up for user and when they hit send, it sends along machine information. Also, eliminate the confirmation token.

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10. Improved Customized Dashboard

    1,561 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021

11. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021

12. Sonicwall integration

    51 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021

13. Sophos Integration

    662 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021

14. White label mobile app for your customers

    387 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021