Settings and activity

14 results found

1. White label customer support portal

   40 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Richard McFarland supported this idea  ·  Feb 11, 2023

2. White Label service desk URL

   43 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Richard McFarland supported this idea  ·  Feb 11, 2023

3. Synology Active Backup Monitoring

   385 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Jan 10, 2023

4. Integration with UniFi Cloud

   964 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Richard McFarland supported this idea  ·  Jan 10, 2023

5. Allow More White Label Options

   434 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Jan 10, 2023

6. Mobile Device Management

   2,272 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   An error occurred while saving the comment
   Richard McFarland commented  ·  Mar 21, 2022  ·  Edit…  ·  Delete…

   Yes, this will be nice to have.

   Save Submitting...

7. Mobile App Improvements

   721 votes

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   Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Richard McFarland supported this idea  ·  Aug 24, 2021

8. Quoting

   82 votes

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   2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Richard McFarland supported this idea  ·  Aug 24, 2021

9. Revamped Helpdesk Agent

   338 votes

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   Under Review  ·  55 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Richard McFarland commented  ·  Aug 24, 2021  ·  Edit…  ·  Delete…

   Need to be able to open a ticket EASILY from the agent. Email pop up for user and when they hit send, it sends along machine information. Also, eliminate the confirmation token.

   Save Submitting...

10. Improved Customized Dashboard

    1,550 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021

11. Employee Onboarding/Offboarding Feature

    853 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021

12. Sonicwall integration

    50 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Richard McFarland supported this idea  ·  Aug 24, 2021

13. Sophos Integration

    658 votes

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    Under Review  ·  26 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021

14. White label mobile app for your customers

    383 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Richard McFarland supported this idea  ·  Aug 24, 2021