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54 results found

  1. The ability to export KB articles

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norbert Bacsko supported this idea  · 

  2. White label customer support portal

    38 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norbert Bacsko supported this idea  · 

  3. Atera End-User License

    155 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  4. White label mobile app for your customers

    370 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  5. Add a report for the last 10 users to log on to a machine and the login time

    70 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norbert Bacsko supported this idea  · 

  6. Chat availability hours

    76 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  7. Attendance System for remote workers

    78 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  8. Multi-Site Support

    285 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  9. Employee Onboarding/Offboarding Feature

    825 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  10. Documentation Management

    1,203 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  11. Network Discovery: More opportunities

    114 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  12. Network Discovery: Security Audit

    930 votes

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    Under Review  ·  18 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  13. Devices Tab

    95 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norbert Bacsko supported this idea  · 

  14. Mobile App Improvements

    684 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  15. Bulk Remove Automation Profile from Agents

    54 votes

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    8 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norbert Bacsko supported this idea  · 

  16. New Ticket Actions

    26 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norbert Bacsko supported this idea  · 

  17. Latest Version in Software Bundles

    179 votes

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    5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norbert Bacsko supported this idea  · 

  18. Shared Threshold Library

    160 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  19. Send system information with Helpdesk Agent support tickets

    262 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Norbert Bacsko supported this idea  · 

  20. Revamped Helpdesk Agent

    330 votes

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    Under Review  ·  53 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Norbert Bacsko supported this idea  · 
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