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12 results found

  1. Ticket Rows too large on screen, need a way to customise layout

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Nathan Rangitaawa supported this idea  · 

  2. Allow for customization of columns on ticketing screen

    290 votes

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    39 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Nathan Rangitaawa supported this idea  · 

  3. Ability to assign ticket to customer, not contact

    29 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Nathan Rangitaawa supported this idea  · 

  4. Apply IT automation profiles to a group of specific devices

    29 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Nathan Rangitaawa supported this idea  · 

  5. ticket count on filter view dropdown list

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Nathan Rangitaawa commented  · 

    I agree. This is standard in a ticketing system to quickly get an idea of how much work each tech has.

    Nathan Rangitaawa supported this idea  · 

  6. Tickets tabs

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  7. Add Connect for device end points that are not computers.

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Nathan Rangitaawa supported this idea  · 

  8. Auto assigning of devices to folders

    30 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Nathan Rangitaawa commented  · 

    If there are folders available for organisation, it make sense to be able to apply rules to organise devices automatically. This should be also be available at install, via MSI command line and through API.

  9. Choose number of devices to view per page

    169 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Nathan Rangitaawa commented  · 

    10 devices per page is simply not enough.

    Nathan Rangitaawa supported this idea  · 

  10. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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  11. Complex rules for alerts generation

    176 votes

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    Under Review  ·  8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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  12. Sophos Integration

    652 votes

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    Under Review  ·  23 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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