Settings and activity

10 results found

1. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathan Rangitaawa supported this idea  ·  Sep 14, 2023

2. Ability to assign ticket to customer, not contact

   31 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathan Rangitaawa supported this idea  ·  Sep 14, 2023

3. Dynamic groups for Devices / Agents

   66 votes

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   12 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   
   

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   Nathan Rangitaawa supported this idea  ·  Sep 13, 2023

4. ticket count on filter view dropdown list

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nathan Rangitaawa commented  ·  Sep 13, 2023  ·  Edit…  ·  Delete…

   I agree. This is standard in a ticketing system to quickly get an idea of how much work each tech has.

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   Nathan Rangitaawa supported this idea  ·  Sep 13, 2023

5. Add Connect for device end points that are not computers.

   4 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Nathan Rangitaawa supported this idea  ·  Jan 16, 2023

6. Auto assigning of devices to folders

   31 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Nathan Rangitaawa commented  ·  Jul 21, 2022  ·  Edit…  ·  Delete…

   If there are folders available for organisation, it make sense to be able to apply rules to organise devices automatically. This should be also be available at install, via MSI command line and through API.

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7. Choose number of devices to view per page

   173 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Nathan Rangitaawa commented  ·  Feb 14, 2022  ·  Edit…  ·  Delete…

   10 devices per page is simply not enough.

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   Nathan Rangitaawa supported this idea  ·  Feb 14, 2022

8. Dark Mode

   1,905 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

9. Complex rules for alerts generation

   179 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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10. Sophos Integration

    665 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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