Settings and activity

537 results found

1. Mobile Number Shown Under Contact Details Under Tickets

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

2. Broadcast a message / also ability to scheduled a broadcast message.

   45 votes

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   9 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

3. Dashboard - Tickets closed per technician

   8 votes

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   1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

4. Ability to run weekly reports on open tickets and export to csv

   30 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

5. Transfer/Migrate Help Desk Tickets

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

6. Tickets show exact date

   12 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

7. Send report to Tech every morning with list of open tickets

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

8. colour ticket priority

   19 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

9. Filter Tickets by Last Modified

   6 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

10. Tickets on Google Calendar formatting

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

11. Alerts for tickets not updated

    9 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

12. gestion temporalité tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

13. Ability to See Your Calendar In Atera

    40 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

14. Scheduled Auditor Report - XLS format

    17 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

15. Show Open/Pending Tickets indicator

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

16. Minimize Filter options under Tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

17. Need ability to filter & export tickets by specific number

    18 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

18. detailed report of tickets

    10 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

19. tickets by tags

    4 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

20. Exporting All Tickets

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022