Settings and activity

578 results found

1. Splashtop SOS

   205 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

2. role based control over scripts

   9 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

3. ScribeHow

   8 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

4. Better alerts for newly installed programs

   92 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

5. Templates for common "how to", "self help" knowledge base articles.

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

6. Automated rules based on Criteria

   38 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

7. Allow Code in the Knowledge Base

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

8. Approval for knowledgebase

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

9. Technician Roles to be more specific define

   24 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

10. knowledge

    29 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

11. Knowledge base overhaul + Numbering and sequence

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

12. Ticket automation rules for time base conditions scenarios

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

13. knowledge base sort

    5 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

14. Knowledge Base Sub Sections

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

15. Knowledge Base Import

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

16. Order in which Knowledge Base Categories are displayed in the Customer Portal

    6 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

17. Removal of Knowledge Base from Customer Portal

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

18. View Button in Knowledge Base

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

19. Open Knowledge Base Access

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

20. Knowledge Base Customization

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024