Settings and activity

115 results found

1. Merge devices

   6 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   George Harb supported this idea  ·  Feb 22, 2024

2. Revised Merge Function

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   George Harb supported this idea  ·  Feb 22, 2024

3. Identify double agent

   5 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   George Harb supported this idea  ·  Feb 22, 2024

4. Associate Atera install with the same agent in the app

   2 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   George Harb commented  ·  Dec 27, 2023  ·  Edit…  ·  Delete…

   When do you think we can expect to have this feature released. This is really a critical feature, especially in an classroom or lab setting where devices constantly get reinitialized.

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   George Harb supported this idea  ·  Dec 8, 2023

5. Atera Agent version Upgrade

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   George Harb supported this idea  ·  Dec 27, 2023

6. Agent uninstall upon delete

   35 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   George Harb supported this idea  ·  Dec 27, 2023

7. White label agent name

   156 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   George Harb supported this idea  ·  Dec 27, 2023

8. Add customised Agent download links to the customer portal

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   George Harb supported this idea  ·  Dec 27, 2023

9. HTTPS Agent installer link

   6 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   George Harb supported this idea  ·  Dec 8, 2023

10. Agent Status

    15 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Dec 8, 2023

11. New Added Device Report

    12 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Dec 8, 2023

12. Device Monitoring Improvements

    12 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    George Harb supported this idea  ·  Dec 8, 2023

13. Archive or Anonymise Tickets

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Dec 8, 2023

14. Device Availability Report

    11 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Dec 8, 2023

15. Major Flaw - tickets get permanently deleted if a contact is deleted

    677 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    Happy to announce we are working on a way to archive contacts instead of deleting them. 

    
    

    Once a contact is archived, their tickets will remain in the system but there will be indication on the ticket that the contact is archived, and you will not be able to open new tickets on their behalf. 

    
    

    We will be sure to communicate once the feature is out.

    
    

    Yakov

    George Harb supported this idea  ·  Dec 8, 2023

16. Alert Report

    2 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Apr 20, 2023

17. Server availability alert

    10 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Apr 20, 2023

18. phone and sms notifications

    6 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Apr 20, 2023

19. Alert for Virus definitions and Status of custom AV product

    5 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Apr 20, 2023

20. custom values monitoring

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    George Harb supported this idea  ·  Apr 20, 2023