Settings and activity
33 results found
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804 votes
Warwick Burns
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250 votesWarwick Burns
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747 votes
An error occurred while saving the comment Warwick Burns
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162 votesWarwick Burns
supported this idea
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343 votes
An error occurred while saving the comment Warwick Burns
commented
PLEASE make the Mac Agent not require our account creds. The customer needs to be able to install the Mac Agent without needing our input. Both the terminal cmd and the agent installer for Mac both require account creds in order to successfully complete the installation and have it accessible. At least that's been our experience.
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1,256 votesWarwick Burns
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179 votes
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665 votes
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168 votes
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1,037 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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873 votes
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2,305 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
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974 votes
On the right track, but needs the ability to complete basic ticket tasks like reassigning a ticket to a client (like from Unassigned to ACME, for example)