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  1. 499 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Warwick Burns supported this idea  · 
  2. 235 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Warwick Burns supported this idea  · 
  3. 714 votes

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    Warwick Burns commented  · 

    On the right track, but needs the ability to complete basic ticket tasks like reassigning a ticket to a client (like from Unassigned to ACME, for example)

    Warwick Burns supported this idea  · 
  4. 157 votes

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    Warwick Burns supported this idea  · 
  5. 336 votes

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    Warwick Burns commented  · 

    PLEASE make the Mac Agent not require our account creds. The customer needs to be able to install the Mac Agent without needing our input. Both the terminal cmd and the agent installer for Mac both require account creds in order to successfully complete the installation and have it accessible. At least that's been our experience.

  6. 1,224 votes

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    Warwick Burns supported this idea  · 
  7. 176 votes

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  8. 652 votes

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  9. 163 votes

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  10. 1,011 votes

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  11. 843 votes

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  12. 2,248 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  13. 946 votes

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