Settings and activity
33 results found
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796 votes
Warwick Burns
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250 votesWarwick Burns
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744 votes
An error occurred while saving the comment Warwick Burns
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162 votesWarwick Burns
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342 votes
An error occurred while saving the comment Warwick Burns
commented
PLEASE make the Mac Agent not require our account creds. The customer needs to be able to install the Mac Agent without needing our input. Both the terminal cmd and the agent installer for Mac both require account creds in order to successfully complete the installation and have it accessible. At least that's been our experience.
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1,253 votesWarwick Burns
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179 votes
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663 votes
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167 votes
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1,032 votes
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869 votes
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2,300 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
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970 votes
On the right track, but needs the ability to complete basic ticket tasks like reassigning a ticket to a client (like from Unassigned to ACME, for example)