Settings and activity

35 results found

1. Employee Onboarding/Offboarding Feature

   884 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

2. Password protect the Atera agent from end-user uninstalls

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   1,648 votes

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   31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

3. Sorting Tickets by Last Response

   21 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

4. Display when a user is working at the office or remotely

   49 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

5. Addition of Click to Call buttons

   9 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

6. Allow for customization of columns on ticketing screen

   357 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

7. Automation based on technician reply

   44 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

8. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 21, 2021

9. Office 365 Integration

   1,593 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Adam Mason supported this idea  ·  Aug 19, 2021

10. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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11. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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12. Mobile Device Management

    2,317 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

13. Sophos Integration

    671 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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14. Network Discovery: More opportunities

    117 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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15. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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