Settings and activity

37 results found

1. Automatic problem solving / display automatic solution suggestions

   6 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

2. KB article related to ticket

   13 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

3. Ability to embed or insert video in tickets or KB's

   21 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

4. Indication of which devices have the helpdesk icon enabled on the devices view

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

5. Revamped Helpdesk Agent

   345 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

6. 1Password Integration

   71 votes

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   4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

7. Wallboard

   28 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

8. Free Dashboard Account

   963 votes

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   32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

9. Manage Acronis backups from within Atera

   115 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Jurgen Verhelst supported this idea  ·  Dec 20, 2021

10. Install webroot on Mac OS X

    36 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Jurgen Verhelst supported this idea  ·  Dec 20, 2021

11. White label mobile app for your customers

    393 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Jurgen Verhelst supported this idea  ·  Dec 20, 2021

12. Documentation Management

    1,261 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jurgen Verhelst supported this idea  ·  Dec 20, 2021

13. Integration with Direct messages systems

    853 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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14. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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15. Role management

    132 votes

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    Planned  ·  30 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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16. Office 365 Integration

    1,591 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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17. Improved Customized Dashboard

    1,573 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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