Settings and activity

141 results found

1. Merge Agents

   172 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

2. Security and Compliance Scan

   143 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

3. Ability to archive retired devices

   323 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Tom Cole supported this idea  ·  Oct 13, 2022

4. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

5. Install agent on Synology, QNAP or Raspberry Pi

   375 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

6. Alert when agent uninstalled

   1,501 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

7. CPU/GPU/RAM/Storage Temperature in Metrics

   156 votes

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   24 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

8. Ability to Brand Help Desk Agent per Customer.

   6 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

9. SLA Customisation

   37 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Oct 13, 2022

10. Splashtop Hidden Remote Access

    49 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

11. Hyperlink a picture or logo

    3 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

12. Project Management Tool

    141 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

13. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

14. Voice input

    2 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

15. Agent Activation tied to Policy

    12 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

16. Activate the chat function for all devices at once.

    12 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

17. Be able to change the default behaviour of AnyDesk (the others too)

    9 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

18. A report that will tell us how many devices have the helpdesk agent installed.

    9 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

19. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022

20. Custom cname in agent download URL

    14 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Oct 13, 2022