Settings and activity

66 results found

1. Customize Satisfaction survey

   66 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

2. Additional information on why a script failed

   99 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

3. OneDrive for Business monitoring, is it running, up to date any sync issues

   25 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

4. Notification in "Machine status unknown"

   3 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

5. Availability Monitoring

   20 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

6. Display the current active user

   59 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

7. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   817 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

8. Take and record Screen shots remotely and silently

   21 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

9. Agent Status

   25 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

10. Gathering Metrics Refresh

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

11. BSOD

    22 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

12. Install agent on Synology, QNAP or Raspberry Pi

    375 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

13. Automatically send an email when computer is added to account by agent installation

    4 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

14. Number of Displays

    92 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

15. quickbooks bundle

    6 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

16. Support Knowledge Center Sub-Categories

    8 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

17. SaaS Licenses Management

    52 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

18. Recommended merging of tickets

    33 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

19. Email All Clients

    25 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
    How important is this to you?

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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

20. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024