Settings and activity

70 results found

1. Allow for customization of columns on ticketing screen

   345 votes

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   42 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

2. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

3. public IP

   24 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

4. Additional information on why a script failed

   99 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

5. OneDrive for Business monitoring, is it running, up to date any sync issues

   24 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

6. Notification in "Machine status unknown"

   3 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

7. Availability Monitoring

   20 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

8. Display the current active user

   54 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

9. Warranty Information Collection

   519 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

10. Take and record Screen shots remotely and silently

    20 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

11. Agent Status

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

12. Gathering Metrics Refresh

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

13. BSOD

    22 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

14. Install agent on Synology, QNAP or Raspberry Pi

    365 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

15. Automatically send an email when computer is added to account by agent installation

    4 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

16. Number of Displays

    89 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

17. quickbooks bundle

    6 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

18. Support Knowledge Center Sub-Categories

    8 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

19. SaaS Licenses Management

    50 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

20. Recommended merging of tickets

    32 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024