638 results found
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Expiration Date on Reports
I would like to know the software expiration date.
3 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Hope to have feature for token based support for customer
hope to have a feature for token based support counter, like 4 hours equal 1 token for per customer then when on-site or remote support can Consume the token.
3 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Letter Ruler
Customer wants the letter ruler back on the Customers page.
3 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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3 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Threshold profile to check low usage
threshold warning when Network Bandwidth / cpu usage / memory usage goes below a set threshold and not only when it goes above said threshold.
for devices that are meant to be constantly running and we need to be alerted if they crash to go in and solve the issue.
2 votesNice! The feature you requested is being
reviewed by our product team. We’ll keep an
eye on the number of votes, and let you know if
a decision is reached to implement. Thank you
for being a partner in our process! -
Indication of if a connection to a device is ongoing
If another tech is already connected to an agent, it would be great if it displayed who is accessing that agent in real-time
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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profile
When searching for outdated software from Reports > Software Inventory, please enable the following improvements:
allow use of a NOT (!=) crietria in the version.
allow assigning a Profile to selected results
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Changing Customers on Tickets and keeping the same Contact
Hello,
We will be using Atera as an internal helpdesk. All of our Customers are the locations that we manage. Currently Atera only allows you to enter a ticket for a Customer and the Contact that is within that Customer.
We need the ability to switch the Customer on the ticket and keep the same contact as our staff work across multiple portfolios. This will allow us to bill our time to each Customer accordingly and maintain the correct contact.
Anything that Atera can do to make this possible will be greatly appreciated.
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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SNMP last digits changing randomly
Hi,
on of our SNMP-device changes the last 3 digits of the OID appr. everey 24 hours based on the IKE SA.
Actually there is no possibility to monitor the IPSec-Tunnel state.Please add a function to allow such setting.
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Agile Blue
Monitor and Detect Threats before they attack your network infrastructure or systems.
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Correct the field order on sign-in
Have you noticed that the fields are reversed on the sign-in dialog? That one has to check the 'Keep me logged in' box first, so it should be on top, and then fill in the TFA code, so it should be on the bottom?
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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report showing the busiest times of day and days of week for our ticket system
report showing the busiest times of day and days of week for our ticket system
1 voteNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Collapse view categories
In case you want to keep a large number of filters, for example a filter for each customer, it will be very convenient if when opening the list of filters you will only see the categories. when a category is selected the full list of views will be collapsed.
1 voteNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Voting/karma system for ideas and feedback
Liking or upvoting should be enabled in the Features Board. If I see a comment I agree or support, why can't I show my support? This would be especially helpful for Atera to root out what features should be worked on.
1 voteNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Enlarge
Enlarge the main window for the RegEdit
1 voteNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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1 vote
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Start timer billable witch checkbox
Add checkbox to start timer billable or not directly from the interface without to have to edit it in the popup edit time entry.
1 voteNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Test - Dani RM
Bla Bla
0 votes
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