259 results found
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Improved Xero Integration
What would your perfect Xero integration look like?
What can we add here or improve upon?
20 votes -
Bitdefender Integration
An integration with Bitdefender, a global leader in cyber-security
79 votes -
Parlez-Vous Francais?
A French version of Atera
32 votes -
Updated Antivirus Information on the Device Dashboard
see all installed antivirus software on the device, to ensure you stay on top of customer security
24 votes -
Timesheet Report Addition
See 'zero-time entries' tickets, for quick time entry viewing, editing and billing
5 votes -
Filter Alerts
Filter alerts from within the customer's Alerts tab with an advanced filter, for optimal management and tracking
1 vote -
Actionable Alerts
Create (or assign an existing ticket) on an alert, from within the customer's Alerts tab
11 votes -
Search Bar Improvements
We've added device search info such as MAC Address, device name, domain, user, and IP address to the search bar, (no need anymore to check those fields with each new search query).
0 votes -
Better Forms
We've improved the experience of filling out forms, throughout Atera, by making it harder for them to 'disappear'. Now, the only way to close a form is to click 'Close' or a related action button
0 votes -
Shared Script Library
We've improved the scripting experience by adding a 'Clone' option within each script throughout Atera
32 votes -
Timesheet Report
We've added an 'Invoiced' category to the Timesheet report to indicate whether or not an invoice has been generated for the ticket.
1 vote -
Tickets Filter
We've added an advanced filter to the Tickets tab, within a customer (and within a contact as well)
1 vote -
Devices Search
Now you can search for devices by public (WAN) and private (LAN) IP addresses
3 votes -
Customer Alerts
You can now see all your alerts within a 'customer'. We've added a convenient Alerts tab.
1 vote -
Mobile App
This is totally open ended. What features and functionalities are a must here? No need to say 'ticketing'….happily it's being developed as we speak.
46 votes -
Sales Tax
Due to recent tax law changes, Atera will begin collecting U.S. state sales tax effective May 1, 2020. If your company is registered as tax exempt, or has a reseller certificate, you can now upload your exemption certificate by logging into Atera and going to Admin (on the side panel) > Tax Administration.
0 votes -
Better Automation Reports
We've added the IT Automation Profile name to the email subject of Patch & Automation Feedback emailed reports
1 vote -
In-App Command Prompt
We've made it better! Now you can enter 'exit' to end the session, or the 'up arrow' key to repeat the last command
3 votes -
All Tickets
Now see all tickets associated with a contact (not just the most recent 5) within Customer > Contacts > Tickets.
0 votes -
Add Customer
Now you can add a new customer right on the Customers page
2 votes
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