Settings and activity

88 results found

1. Dark Mode

   1,885 votes

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   117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Richard Gericke supported this idea  ·  May 20, 2025

2. custom fields

   7 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 1, 2025

3. Custom Ticket Types

   13 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Richard Gericke commented  ·  May 1, 2025  ·  Edit…  ·  Delete…

   We categorize our ticket types beyond incident, service request, problem, and change. We also have Project & Maintenance as types and being able to add custom types is critical if we were to move to Atera as our ticketing system.

   Save Submitting...
   Richard Gericke supported this idea  ·  May 1, 2025

4. Registry Editor Enhancements

   8 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  Apr 15, 2024

5. On-Call System Integration

   1 vote

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   Richard Gericke shared this idea  ·  Feb 16, 2024

6. Billing User License

   10 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  Feb 16, 2024

7. Free Account User for Admin Purposes

   31 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  Feb 16, 2024

8. Fortinet Integration

   69 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  Feb 16, 2024

9. meraki

   12 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  Feb 16, 2024

10. Meraki integration

    97 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

11. 1Password Integration

    68 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

12. Microsoft Licensing integration

    193 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

13. Synology Active Backup Monitoring

    393 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

14. Install agent on Synology, QNAP or Raspberry Pi

    365 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

15. Monitored Agent "addon" for Synology

    219 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

16. Knowledge

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Richard Gericke shared this idea  ·  Dec 4, 2023

17. Use External Link as Knowledge

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Dec 4, 2023

18. knowledge

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Dec 4, 2023

19. Merge Agents

    167 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Jun 29, 2023

20. Ability to archive retired devices

    310 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Richard Gericke supported this idea  ·  Jun 29, 2023