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10 results found

  1. More sub divisions in the knowledge base.

    6 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Bob Thompson commented  · 

    I completely agree, it's a great idea! Additionally, having a full list of all article titles available internally would be incredibly helpful. While the current system with short quotes and a limited display of five articles is useful, it can make finding specific, less common articles more time-consuming.

    Bob Thompson supported this idea  · 

  2. MS Office Updates

    767 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Bob Thompson supported this idea  · 

  3. Network Discovery New Devices

    23 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Bob Thompson supported this idea  · 

  4. Email technician when they have been @ tagged on an internal note of a ticket

    321 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Bob Thompson supported this idea  · 

  5. Highlight note at top of the device page

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Bob Thompson supported this idea  · 

  6. Notes under customers

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Bob Thompson supported this idea  · 

  7. Device columns

    81 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Bob Thompson supported this idea  · 

  8. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Bob Thompson supported this idea  · 

  9. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Bob Thompson supported this idea  · 

  10. Caching Update server (local)

    1 vote

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Bob Thompson shared this idea  ·